Lightstar Warranty Information

Limited Warranty Coverage

Lightstar (“we,” “us,” or “our”) warrants that the Lightstar device (“Product”) will be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of original purchase by the end-user purchaser (“Warranty Period”).

What This Warranty Covers

During the Warranty Period, if a defect arises in the Product that is covered by this warranty, we will, at our option:

1. Repair the Product using new or refurbished parts
2. Replace the Product with a new or refurbished Product
3. Refund the purchase price of the Product

Any replacement product or part will be warranted for the remainder of the original Warranty Period or thirty (30) days, whichever is longer.

What This Warranty Does Not Cover

1. Normal wear and tear
2. Cosmetic damage, such as scratches, nicks, and dents
3. Damage caused by accident, abuse, misuse, water, flood, fire, or other acts of nature or external causes
4. Damage caused by operating the Product outside the permitted or intended uses described by Lightstar
5. Damage caused by service performed by anyone who is not an authorized representative of Lightstar
6. Defects caused by normal battery depletion
7. Products that have been modified or altered
8. Consumable parts, such as batteries or whitening gel, unless damage has occurred due to a defect in materials or workmanship
9. Products with serial numbers that have been removed, defaced, or altered

How to Obtain Warranty Service

To obtain warranty service, please contact our Customer Support team at [contact information] or visit our website at [website URL]. You will be required to provide proof of purchase and may be asked to provide additional information to help us diagnose the issue.

Limitation of Liability

THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND EXCLUSIVE REMEDIES AND OUR ENTIRE LIABILITY FOR ANY BREACH OF THIS LIMITED WARRANTY. OUR LIABILITY SHALL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE DEFECTIVE PRODUCT, NOR SHALL WE UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT.

Consumer Law

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or country to country. Some states or countries do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Governing Law

This warranty shall be governed by the laws of the state of [Your State], without giving effect to any conflict of law principles.

Changes to Warranty

We reserve the right to make changes to this warranty at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the Product after any such changes constitutes your acceptance of the new warranty terms.

Contact Information

If you have any questions about this warranty, please contact us at:
Email: [email protected]
Phone: (XXX) XXX-XXXX
Hours: Monday–Friday, 9 AM – 6 PM EST